Help Center
How can we help?
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Getting Started
Account setup, first product, first event.
24 articles
Orders & Fulfillment
Tracking, returns, shipping, and suppliers.
31 articles
Events & Ticketing
Check-in, refunds, streaming, and analytics.
27 articles
App Builder
Components, database, workflows, deployment.
35 articles
Payments & Billing
Payouts, plans, invoices, and taxes.
19 articles
Account & Security
Login, roles, teams, and data privacy.
16 articles
FAQ
Frequently asked questions
Do I need inventory to sell print-on-demand products?
No. Products are printed and shipped only after a customer orders. You never hold stock, and fulfillment is fully automated through our supplier network.
Can I host free events?
Yes. Free events have no platform fee on any plan. Paid tickets carry a small processing fee on the Starter plan, waived on Growth and Business.
Do I need to know how to code to use the App Builder?
Not at all. The drag-and-drop builder, AI generator, and templates are fully no-code. Developers can extend apps with custom API integrations.
Which payment providers are supported?
Stripe, PayPal, and Razorpay out of the box, so you can accept cards, wallets, and local payment methods worldwide.
Can I migrate from Shopify, Eventbrite, or other platforms?
Yes. Our import tools bring over products, customers, and events, and our support team assists with migrations on paid plans.
Is there a free trial for paid plans?
Every paid plan includes a 14-day free trial. No credit card required to start.